General Questions
Below are frequently asked questions and answers from Platinum Plumbing
Q: What cities do you service?
We service the Fort Worth Area including Keller, Southlake, Westlake, North Richland Kills, Colleyville, Watauga, Grapevine, Fort Worth, Hurst, Trophy Club, Bedford, Haslet, Justin, Richland Hills & more.
Q: Do you provide 24 hour Emergency Service?
Yes we do!
Q: Are you insured and bonded?
We are fully insured and bonded.
Q: Do you charge extra for weekend calls?
No we do not.
Q: Do I need to be home for work being done outside?
Yes
Q: Can I check your license?
Yes At http://www.tsbpe.state.tx.us/
Q: Is there a Trip Charge?
No we do not believe in charging for a visit to your home.
Q: Will you supply a water heater or will I?
EIther way is completely acceptable.
Q: Do you haul off the old water heater?
Yes. All Work Will Be Completely Cleaned And Trash Hauled Away
Others Questions
Here you'll find a range of customer queries from the most common to the most obscure.
We understand that our customers want free estimates and we fully support this.
We stand by our prices and the work we do.
Our owner Nick is a Master Plumber.
We accept all major credit cards.
This is a case by case decision that you will need to discuss with your insurance company.
If you unable to find the answer please Contact us or call us at 817-658-2700 and we will aim to respond to your email within 24 hours. Although we usually respond much sooner.
